Privacy

Last Updated: 12/18/2025

 

1. Introduction
Pandora's Manor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website pandorasmanor.com or book a stay with us.

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2. Information We Collect
We collect information that identifies you personally when you voluntarily provide it to us, such as:

Personal details: Name, address, email address, phone number.

Payment information: Credit card details and billing address (processed securely by our payment providers).

Booking details: Arrival and departure dates, special requests, and guest preferences.

 

3. How We Use Your Information
We use your data for the following purposes:

To process and confirm your reservation.

To communicate with you regarding your stay (e.g., pre-arrival emails, invoices).

To process payments and refunds.

To improve our website and customer service.

To send marketing communications (only if you have opted in).

 

4. The Wix Platform
Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products and services to you.

Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

 

5. Cookies and Tracking
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Essential Cookies: Necessary for the website to function (e.g., security, booking engine functionality).

Analytics Cookies: Help us understand how visitors interact with our website.

 

6. Third-Party Sharing
We do not sell your personal information. We may share your data with trusted third parties solely for the purpose of operating our business, such as:

Payment processors (e.g., Stripe, PayPal, Wix Payments).

Housekeeping or maintenance software systems.

Legal authorities, if required by law.

 

7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data.

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